• Total Operator Connect

Total Operator Connect

Transform your communication systems with a managed lifecycle of Teams Telephony services.

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Enhance your Microsoft Teams environment with Total Operator Connect

Total Operator Connect from eGroup Enabling Technologies delivers a comprehensive lifecycle of Teams Telephony services. From migration planning and configuration to ongoing management and user enablement, we provide the expertise and support needed for seamless communication. With a focus on people, process, and technology, we ensure your organization maximizes its Teams telephony capabilities.

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Seamless Migration Planning

Plan and execute call flow assessments, number porting, and analog integrations with ease.

Enhanced User Enablement

Empower users with persona-based analysis, internal marketing, and VIP training.

Ongoing Management and Support

Manage devices, analyze calls, and handle moves, adds, and changes 24/7.

What to Expect

Our Comprehensive Teams Telephony Approach

Optimize your Teams telephony environment with a tailored approach to migration, user enablement, and ongoing support.

Seamless Migration

Plan & execute transitions

Assess call flows, integrate analog systems, and port numbers smoothly to Teams.

User Enablement

Empower your workforce

Provide persona-based training, internal marketing, and white-glove VIP support.

Lifecycle Management

Ensure long-term success

Manage devices, analyze calls, and implement changes with 24/7 expert support.

Device Procurement

Flexible device solutions

Identify use cases and choose lease or buy options tailored to your needs.

End-to-End Protection with Managed Security Services

eGroup Enabling Technologies’ Managed Security Services provide 24/7 protection across infrastructure, data, network, devices, and identity, ensuring robust, resilient security with proactive threat detection and continuous compliance.

Robust monitoring and management of cloud and on-premises systems to ensure seamless operations.

Ensure secure access and protection for critical applications, reducing vulnerabilities and enhancing compliance.

Protect sensitive information and maintain data integrity across your organization.

Defend against cyber threats with advanced network security protocols, keeping connections secure.

Secure endpoints through consistent monitoring, timely updates, and strict compliance measures.

Safeguard user access with identity management and access control, reducing unauthorized entry risks.

What Our Clients Say

Proven Results from Our Clients

“Some good feedback I’ve gotten from IT workers is that they tell me that they’re not spending time taking care of the phone system anymore.”

Matthew Frehner

Sr. Infrastructure Architect, Milliman

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