Enabled IT
Access dedicated IT expertise to resolve challenges, maintain operations, and optimize your IT environment.
Flexible, expert IT support designed to meet your organization’s specific needs
The Enabled IT service from eGroup provides outsourced IT support tailored to your business requirements. With our US-based team of IT experts, you gain reliable, responsive support that ensures your systems run smoothly and efficiently. From operating system patching and end-user support to threat monitoring and vendor management, we act as an extension of your team to keep your operations secure and productive.
Unlimited Remote IT Support
Get quick, reliable resolutions for end-user and IT challenges with Tier 1 support included.
Proactive Maintenance and Patching
Keep servers, devices, and applications up-to-date with routine patching and updates.
Threat Monitoring and Protection
Safeguard your environment with ThreatHunter MXDR for Defender for Endpoint and Office 365.
What to Expect
Comprehensive IT Support Tailored to Your Needs
A full range of IT services designed to resolve challenges, maintain infrastructure, and deliver peace of mind.
Unlimited Remote Support
Tier 1 helpdesk support for quick resolutions to end-user and IT issues.
Patch Management
Server and end-user device operating system patching and updates for secure, smooth operations.
ThreatHunter MXDR
Advanced monitoring for Defender for Endpoint and Office 365 to detect and mitigate threats.
Office 365 Support
Support for Exchange Online, SharePoint, OneDrive, Teams, Entra ID, and Intune.
Help Desk Access
Online portal for seamless ticket management and visibility.
Onboarding/Offboarding
Streamlined user provisioning and deprovisioning to support workforce changes.
Vendor Liaison
Manage vendor relationships and third-party software support on your behalf.
Regular Maintenance
Monthly and quarterly maintenance to ensure system health and performance.
Backup Services
Optional on-premises server and data backup services for added protection.
End-to-End Protection with Managed Security Services
eGroup Enabling Technologies’ Managed Security Services provide 24/7 protection across infrastructure, data, network, devices, and identity, ensuring robust, resilient security with proactive threat detection and continuous compliance.
Infrastructure
Robust monitoring and management of cloud and on-premises systems to ensure seamless operations.
Applications
Ensure secure access and protection for critical applications, reducing vulnerabilities and enhancing compliance.
Data
Protect sensitive information and maintain data integrity across your organization.
Network
Defend against cyber threats with advanced network security protocols, keeping connections secure.
Devices
Secure endpoints through consistent monitoring, timely updates, and strict compliance measures.
Identity
Safeguard user access with identity management and access control, reducing unauthorized entry risks.
What Our Clients Say
Proven Results from Our Clients
“Some good feedback I’ve gotten from IT workers is that they tell me that they’re not spending time taking care of the phone system anymore. They’re able to do other more important things.”
Matthew Frehner
Sr. Infrastructure Architect, Milliman
