Troubleshooting Teams Phone System

Troubleshoot Teams Phone System like a pro! Learn expert tips to address call quality, call queue errors, and voicemail routing for seamless communication.

Summary of Announcements from Microsoft

Summary of Announcements from Microsoft A flurry of pricing info, new product innovations, and name changes have been announced in the past two weeks. Here’s a summary and some resources for your research and planning.   Microsoft 365 Copilot  Commercial pricing for Microsoft 365 Copilot was announced at $30/user/month. No release date information yet. Microsoft joined […]

Improving 911 Calling for Remote Workers

Improving 911 Calling for Remote Workers Introduction The goal of the RAY BAUM Act is to automatically route 911 calls to the appropriate Public Safety Answering Point (PSAP). This requires that the telephone system handling the 911 call be able to determine or ascertain the caller’s accurate current location. Microsoft Teams will determine if a […]

Configuring Internet Facing Firewall Rules for Microsoft Teams Direct Routing

Configuring Internet Firewall Rules for Microsoft Teams Direct Routing Introduction This is the fourth in a series of articles on hardening AudioCodes Session Border Controllers (SBCs). The series is mostly following the guidance provided by AudioCodes. These configuration notes are referenced at the end of this article. These articles are components of eGroup | Enabling […]

AudioCodes SBC Configuration Update for Teams Direct Routing

UPDATE! AudioCodes SBC Configuration Update for Teams Direct Routing Introductions On October 26, 2022, AudioCodes published 0483 Product Notice – SBC Security Configuration update for Microsoft Teams Direct Routing. The article provides configuration information to mitigate a recently discovered vulnerability in the Session Border Controller (SBC) configuration for Teams Direct Routing that had been previously […]

Request Access to Win Wires

Enter your work email to request access to the eGroup Win Wires repository.

By requesting access, you confirm you are using an approved business email domain. You’ll receive a secure, one-time login link after returning to the Win Wires page.